Terms & Conditions

CAR RENTAL	International Driving License is required for foreigner and National Driving License for Indonesian. Free pick up and drop off service with the first day full tank fuel. The car must return on the same condition with the full tank fuel. The vehicle covered by the local insurance maximum up to US$500. Every expenses over from the coverage will immediately charge directly to the renter. Minimum rental required 3 days, with usage of maximum 24 hours and extra charge of US$ 5/hour once vehicle returns over rental time. Renter will be fully responsible to any off-road damages (e.g. beach, field, etc.); theft of the car or any part of it; to any consequence caused by giving or allowing the vehicle to be driven by person other than the renter. It is not permitted to drive the car off the island without prior approval. If your reservation has been confirmed, we will send order form sheet for you to complete and fax it back to +62 361 8441474. Full payment is required to hold the reservation and must be received 7 (seven) days before arrival. Payments can be settled by Telegraphic Transfer (TT) to our account as we currently not accept a credit card transaction. No cancellation fee if the client do not satisfied with the car condition upon car delivery. Rates are quoted in US Dollars and valid until December 2007.
TOURS & ACTIVITIES	All tours & activities will be arranged & operated by CV. Buktiana Wisata and the contractors who operates the specific tour programs. All tours & activities program are inclusive as per stated on the related web pages. 25% of the tour price should be transferred to our account upon confirmation of your booking, the balance should be paid at least 7 days prior to guest's arrival. Prices are quoted in US Dollars and valid until December 2007.
HOTELS & RESORTS	Prices are quoted in US Dollars as a daily rates and valid according to hotel's policy. One night deposit should be transferred to our account upon confirmation of your booking, the balance should be paid cash or by travelers cheque on your arrival (our agent will collect it). In case of high & peak season, full payment should be made before your arrival. Failure to comply with this, may result in an automatic cancellation of your booking. A cancellation 3 days before guest's arrival resulting the lost of your one night deposit.
VACATION VILLAS	Rates - Rates are quoted in US$ (US Dollar) and as a daily rate. Rates for each villa reflect the maximum occupancy - additional guests are subject to per person per day charge. Rates are for 2007/2008 and are occasionally, if rarely, subject to changes without prior notice. Your rental comes with the facilities listed on the relevant web page from which you first observed. Please go to that web page to fully familiarize yourself with the items included with the rental of your choice. Payment - A 50% - non refundable deposit is required by the villa owner to secure the villa. And final payment to be settle 1 month prior to arrival date or some villas can be settle upon arrive in Bali. Down payments are non-refundable. You may wish to take out a cancellation insurance. All payments including deposits are to be made by Telegraphic Transfer (TT) to our account. All charges or costs incurred are the clients' responsibility and the client should make sure they specify "Full Amount" when making payment by bank transfer. The booking cannot be confirmed until CV. Buktiana Wisata has received full amount. Final approvals of all reservation requests are subject to clearance of payment. What's Included? - Our properties are fully equipped with bed linens, towels, cooking utensil etc. Item such as toilet paper, soap and drinking water are supplied at the villa. Gratuities for house hold staff shall be left to guest's discretion. Credit Card Payment - CV. Buktiana Wisata does not normally accept credit card payment for amounts exceeding US$ 1500 unless accompanied by a signed approval of the charge(s) by the client. If the amount owed exceeds this limit then payment should be made by telegraphic transfer. Accepted payment by Credit Card (Visa Card and MasterCard only) with 3.50% surcharge for administration fee. Clients will need to send a guarantee letter by FAX to authorize us to debit such amount on the card, along with the copy of its both sides. It must be processed in Indonesian Rupiahs by law and will be converted at the prevailing bank-selling rate for US Dollar. Cancellations - Refunds on cancellations for any reasons whatsoever are not provided beyond that which is covered in the cancellation policy as stated below. To protect against cancellation caused by unforeseen events, such as illness, strikes, last minute cancellations, Acts of God and more; we recommend those guests purchase trip cancellation insurance to insure refund of deposits paid. Cancellation Fees - 15% of the total booking price if the cancellation occurs from the first day after the booking has been made until 90 days prior to the beginning of the rental period, less wiring fees (US$ 40). 50% of the total booking price for cancellations occurring between the 89th and the 60th day prior to the beginning of the rental period less wiring fees (US$ 40). 100% of the total booking price for cancellations occurring between the 59th and the day of arrival. If you have to cancel, exchanging your week for a future week is possible, subject to availability and owner acceptance. There may be additional charges for villa price increases. Travel Insurance - With potential medical, liability, cancellation risks involved in holidays, travel insurance is important, as deposits and rental payments are not refundable after a reservation has been confirmed. We highly recommend to buy an all-inclusive travel insurance package which covers all your expenses if you need to cancel your holiday due to personal reasons or a world event. Check-Out Time - Check-out time is 12 noon and Check-in after the 14:00 hours. Day use: 50% charged Airport Transfer - Roundtrip airport transfer are free of charge. Multiple transfer is additional charge at USD 10 / car / way.
LIABILITY	CV. Buktiana Wisata will not be responsible under any circumstances to refund any unused portion of with respect accommodations, car rentals, including any substitutions. If any services accommodations are substituted, We will at all times and in good faith endeavor to substitute services accommodations of a comparable type. CV. Buktiana Wisata disclaims any and all liability for property loss or damage, as well as injury including death sustained by any person whilst residing at a private villa, or whilst engaged on any tour, whether the loss or injury occurs as a result of breach of contractual obligations of CV. Buktiana Wisata , its servants, employees or agents.
	*End of Terms & Conditions*